Terms of Use
Last updated: 10/04/2026
1. About these terms
Welcome to Surtidora El Maná. This website is operated by [insert full legal business name], doing business as Surtidora El Maná (“El Maná,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of our website, including its product catalog, company information, and contact features.
Please read these terms before using the website. If you do not agree with them, please discontinue use. Separate written sales agreements, accepted quotes, or account terms govern purchases and take priority over these website terms where they conflict.
2. Using our website
You may use our website to learn about our business, explore products, and contact our team for legitimate personal or business purposes.
You agree to provide accurate information when contacting us and to use the website lawfully. You may not attempt to access private systems or customer information, introduce malicious software, interfere with website operation, impersonate another person or business, or use our contact features to send spam or unlawful content.
You may not systematically extract or republish our catalog or website content without written permission. This restriction does not prevent ordinary browsing, sharing links, or search engine indexing.
3. Product catalog and inventory availability
Our catalog helps customers explore products offered by Surtidora El Maná. Product listings, descriptions, pack sizes, images, and availability may change.
Where the catalog is connected to our inventory system, updates depend on synchronization and website refresh timing. Inventory displayed online may differ from availability when an order is reviewed or fulfilled. A listing, availability indicator, or inquiry does not reserve inventory.
Please contact our sales team to confirm current availability, quantities, pack sizes, and any ordering requirements. Product images are illustrative, and packaging may vary. For ingredients, allergens, storage instructions, and other product safety information, refer to the actual product label and manufacturer guidance.
4. Prices, inquiries, and orders
Any prices shown in the catalog are subject to confirmation by our sales team. Applicable taxes, delivery charges, minimum quantities, or other agreed charges will be identified in the applicable quote or order terms.
Submitting a contact form, requesting a quote, or viewing a product does not create an accepted order. Our team will confirm the products, quantities, pricing, and fulfillment arrangements before an order is accepted.
Payment, credit, delivery, pickup, cancellation, return, and refund terms are governed by the terms provided for the applicable transaction. These website terms do not create or replace those policies. Any correction affecting an order already accepted will be handled under the applicable sales agreement and law.
5. Communications
When you contact us or request a quote, we may respond using the contact information you provide to address your inquiry and coordinate related business matters.
Providing a phone number or email address does not, by itself, enroll you in promotional text messages or automated marketing calls. Any marketing program will use a separate enrollment process and applicable consent requirements. Marketing emails will include an unsubscribe method where required.
Please do not send payment card details, passwords, or other sensitive information through a general contact form or ordinary email.
6. Website content and brand ownership
Our original website text, designs, logos, photographs, and other materials belong to El Maná or their respective owners and are protected by applicable intellectual property laws.
You may view and share links to our website and retain reasonable excerpts for evaluating our offerings. Reproducing our branding, distributing our images, or using our materials in advertising requires prior written permission unless otherwise permitted by law.
Third-party names, logos, product images, and trademarks, including those of featured brands, remain the property of their respective owners. Their appearance does not grant you permission to reuse them or imply an endorsement beyond any actual business relationship.
7. Third-party services
Our website may contain links or integrations provided by third parties, such as inventory services, maps, or social media platforms. Features delivered through those providers may be subject to their own terms and privacy policies.
If a Listaso-powered catalog is enabled, its availability and update timing may depend on that service. We do not guarantee uninterrupted access to third-party features. Please contact our team if the catalog is unavailable or information appears incorrect.
8. Feedback and materials you submit
We may use information you submit to respond to your inquiry and provide requested services, as described in our Privacy Policy. Sending a message does not give us unrestricted permission to publish your name, likeness, business information, photographs, or testimonial in marketing. We will request appropriate permission before doing so.
Only submit materials you are authorized to share. Do not include another person’s private information unless you have permission or another lawful basis to provide it.
9. Website availability and limitations
We aim to provide useful and accurate information, but the website may contain errors or become temporarily unavailable. Please confirm information that is important to a purchase with our team.
To the extent permitted by applicable law, the website is provided on an “as available” basis, without a guarantee of uninterrupted or error-free operation. To that same extent, El Maná is not liable for indirect or consequential losses arising solely from use of, or inability to access, this website.
Nothing in these terms excludes liability that cannot lawfully be excluded, limits nonwaivable rights, or replaces warranties and obligations applicable to products sold under a separate transaction.
10. Changes and questions
We may update these terms as our website or business changes. The revised terms will be posted with an updated date, with additional notice where required. Changes will not retroactively alter an accepted sales agreement.
If you have a concern about the website or these terms, please contact us using the details below. These terms do not impose mandatory arbitration or waive rights to bring claims in court.
11. Contact us
Surtidora El Maná
233 Space Park S Dr
Nashville, TN 37211
Office: 615.280.2295
Email: Admin@surtidoraelmana.com
Privacy Policy
Last updated: 10/04/2026
1. Scope
This Privacy Policy explains how [insert full legal business name], doing business as Surtidora El Maná, handles personal information collected through this website and related website inquiries. It also explains how to contact us about your information.
This policy does not describe every activity conducted at our warehouse or through separate sales systems. Any additional privacy notices provided for those activities apply as appropriate.
2. Information you provide
When you contact us, request product information, or ask for a quote, we may receive your name, business name, email address, phone number, business or delivery address, and the information included in your message.
You may browse public pages without submitting a contact form. Choosing not to provide information needed for an inquiry may limit our ability to respond or prepare a quote.
3. Information collected during browsing
[Before publication, replace this paragraph with an accurate description of the website’s hosting logs, cookies, analytics, and other tracking technologies. Identify the information collected, its purposes, relevant providers, and available controls. Do not state that Google Analytics, advertising pixels, session recording, or precise location tracking are used unless they are actually enabled.]
4. How we use information
We use information submitted through website inquiries to:
Respond to questions about our business and products.
Prepare requested quotes and coordinate related sales discussions.
Arrange requested contact from our team.
Maintain records of those communications.
Address misuse, protect our systems, and meet applicable legal obligations.
If you separately subscribe to marketing communications, we use your contact information for the purposes described at enrollment and provide the applicable ways to unsubscribe.
5. Service providers and other disclosures
We may share information needed to operate website contact features and respond to inquiries with providers working on our behalf, such as website hosting and email providers. We may also disclose information when legally required or when necessary to address fraud, security incidents, or protect legal rights.
[Before publication, confirm the actual providers and data flows. Specify whether website inquiries or visitor data enter Listaso, any customer relationship system, analytics platform, or advertising service. Also disclose any business-transfer practices that apply.]
[Insert an accurate statement about whether personal information is sold, shared for targeted advertising, or used for targeted advertising, along with any legally required opt-out methods. This statement must reflect the actual technical configuration and business practices.]
6. Catalog integrations and external links
The website may display content or links from third-party services. If a catalog, map, video, or social media feature loads directly from a third party, that provider may receive information about your browser or interaction. Visiting an external website is subject to that website’s privacy practices.
[Before publication, identify the integrations actually enabled. If Listaso only supplies product inventory to our server, describe that arrangement accurately instead of implying that it receives visitor or inquiry information. Include relevant privacy policy links for providers that directly receive visitor data.]
7. Cookies and your choices
[Before publication, describe the cookies and similar technologies actually used. Explain any cookie preference tool, how users can change choices, and how applicable browser opt-out signals are handled. If only essential cookies are used, say so accurately. A policy statement alone does not implement consent or opt-out controls.]
Your browser may also allow you to block or delete cookies. Depending on the website’s configuration, blocking some cookies may affect functionality.
8. Retention and security
[Before publication, confirm and describe how long inquiry records and browsing data are kept, or the criteria used to determine retention. Verify the security practices described below.]
We use reasonable safeguards appropriate to the information we handle. No website, email service, or method of transmission can guarantee complete security. Please avoid sending sensitive financial information through general website inquiries.
9. Requests and communication preferences
You may contact us to request correction of information you provided or to ask about access to or deletion of your information. Depending on applicable law, you may have additional privacy rights. We may need to verify your identity before responding and may retain records where legally required or otherwise permitted.
Use the unsubscribe instructions in marketing emails to stop those messages. Unsubscribing from marketing does not necessarily stop responses to your inquiries or communications needed for an existing transaction.
[Before publication, add any applicable state-specific rights, request methods, response procedures, and appeal process after reviewing the business’s legal obligations.]
10. Children’s information
Our website is intended for customers and business contacts, rather than children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this website, contact us so we can investigate and take appropriate action.
11. Changes to this policy
We may update this policy to reflect changes in the website, data practices, or applicable requirements. We will post an updated date and provide any additional notice or obtain consent where required. A policy update does not authorize uses of previously collected information that require separate consent.
12. Contact us about privacy
Surtidora El Maná
Email: Admin@surtidoraelmana.com
Office: 615.280.2295
233 Space Park S Dr, Nashville, TN 37211
Media and Brand Use Policy
Last updated: 10/042026
1. Permission to use our materials
To request permission to use Surtidora El Maná’s logo, photographs, videos, or other original brand materials, contact Admin@surtidoraelmana.com. Describe the materials, intended use, platform, and publication timeframe.
Unless a specific asset includes written usage permission, availability on our website does not authorize its reuse. Approved use is limited to the scope of the permission granted. Ownership remains with El Maná or the relevant rights holder.
2. Brand presentation
When using approved materials, follow any supplied brand guidelines. Do not distort logos, change brand colors, remove required credits, or alter materials in a way that misrepresents our business.
Do not imply a sponsorship, endorsement, partnership, or authorization that has not been granted. Use in paid advertising, merchandise, packaging, or another business’s branding requires specific written permission.
3. Third-party brands
El Maná’s permission applies only to materials we own or are authorized to license. We cannot grant permission to use third-party branding, including Doña Mary, Savia, or other manufacturers’ logos and product materials, unless the relevant rights holder has authorized us to do so.
4. Corrections and questions
Please contact us about inaccurate attribution or unauthorized use of our materials. Nothing in this policy limits uses independently permitted by applicable law.